Digital Workers for Procurement & Supply Chain

Resilient. Efficient. Always On.

From vendor reconciliation to inventory planning, Digital Workers automate the workflows that keep your business moving; cutting costs, reducing disputes, and boosting resilience.

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Global Supply Chains Are Fragile… and Manual Work Makes Them Weaker

Even the best-run supply chains are dragged down by bottlenecks:

  • Vendor disputes and delayed payments → relationships strained, working capital tied up.

  • Spreadsheets and manual reconciliation → slow procure-to-pay cycles, constant fire drills.

  • Poor visibility across inventory and logistics → stockouts in one region, waste in another.

  • Outsourcing and BPO dependency → inflated costs and fragile continuity when partners fail.

  • Limited agility to respond to disruption → shocks ripple through, with no way to adapt in real time.

Manual processes create weak links. Digital Workers replace them with always-on, in-house automation that strengthens procurement and supply chain operations from end to end.

Example Digital Workers in Procurement & Supply Chain

Data
Procure-to-Pay

Automates invoice validation, three-way matching, approvals, and payment runs, with full audit trails and no disputes.

Data
Vendor Management & Risk Monitoring

Continuously evaluates supplier performance, flags risks, and reconciles SLAs in real time.

Data
Inventory Forecasting & Replenishment

Predicts demand across regions and channels, triggering proactive restock orders before shortages or waste occur.

Data
Logistics & Shipment Tracking

Monitors shipments across carriers, updates ETAs, and reroutes dynamically when delays are detected.

Data
Compliance & Documentation

Ensures every contract, invoice, and shipment document is logged, standardized, and retrievable for audit.

The Economics of Supply Chain Automation

Traditional supply chain resilience has meant throwing people, BPOs, or extra buffer stock at the problem. Each option adds cost and complexity.

Digital Workers change the equation:

journey

5× ROI guaranteed in year one → proven across procurement and supply workflows.

journey

Up to 95% of manual effort eliminated → from vendor reconciliation to demand planning.

message

Infinitely scalable → add Digital Workers instantly to handle surges, disruptions, or seasonal spikes.

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In-house control → no vendor overreliance, no opaque processes—resilience you can measure.

 

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Real results: How our clients thrive with causaLens.

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“We typically scale [analysis] by hiring a lot of people. With [causaLens agents], we can do this in a day, not a month, which saves time [to treatment] for the patients, and ROI for the company”

Juan Carlos Araque, Principal Scientist of Process Science & Modelling

About the company: Johnson & Johnson (J&J) is an American multinational corporation headquartered in New Brunswick, New Jersey, specializing in pharmaceuticals, biotechnology, and medical technologies, with approximately 138,000 employees worldwide.

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“[causaLens agents] are an absolute necessity [for McCann]. Agents allow us to combine human input and democratise insights to not only accelerate analysis and model development but also empower our strategic business teams.”

Annie Hou, SVP – Global Head of Data & AI

About the company: McCann Worldgroup is a leading global marketing services company with an integrated network of advertising agencies operating in over 120 countries, specializing in creative solutions for building enduring brands. As of 2025, the company employs approximately 11,000 people worldwide.

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“We want to augment our workforce with agentic AI to enhance their productivity. We truly believe that once we implement [causaLens agents], we can unlock faster decision making, new revenue opportunities, product roadmap [space] and significant cost savings”

Vincent Iswaratioso, Chief Executive Officer

About the company: DANA Indonesia is a leading technology and financial services company specializing in secure, scalable digital payments and e-wallet solutions, aiming to drive financial inclusion and support a cashless society across Indonesia. DANA employs over 2,000 people.

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“These questions would normally take weeks to answer… [causaLens] agents have paved a new way of working, where non-technical users can access the data, and have causal-driven answers in minutes”

Adam Cahill, General Manager, Kinetic

About the company: Syneos Health is a leading fully integrated biopharmaceutical solutions organization that provides contract research and commercial services to pharmaceutical and biotechnology companies worldwide, helping accelerate the development and commercialization of new therapies. As of 2025, Syneos Health employs approximately 28,000 people across more than 110 countries.

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“[The causaLens agent] acts as a PhD-level Economist to assist teams to interpret what is going on”

Puneet Gupta, Director of Data Science and Global Planning

About the company: Cisco is a global technology leader specializing in networking hardware, software, and services, powering the infrastructure for businesses of all sizes and enabling secure, reliable connectivity in the digital era. The company’s portfolio spans networking, cybersecurity, collaboration tools, data center solutions, and AI-driven innovations, positioning Cisco at the forefront of digital transformation and enterprise technology.

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“[The causaLens EDA Agent] is focused on removing the mundane tasks… one of the steps it’s doing is cleaning data… if you ask any data scientist, they spend 70-80% of their time on [data] cleaning & exploration. The causaLens EDA Agent is focused on removing this process [for humans] completely. All we are focused on now is drawing insights, not in the process of building pipelines for cleaning the data or joining them. This allows our data scientists to focus on higher value tasks.”

Puneeth Nikin, Head of Data Science

About the company: Croud is a global, full-service digital marketing agency founded in 2011, specializing in performance-driven solutions across brand strategy, integrated media, creative, and data for leading brands worldwide.

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Value Across the Supply Chain

Reimagine your workforce with Digital Workers

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