Digital Workers for IT & Tech

Scale with Digital Workers, not outsourcing.

From back-office to supply chain, Digital Workers replace offshore vendors and manual labor with always-on automation, cutting costs and boosting resilience.

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Customers automating their workflows

Leaders automating their data science workflows

Tech leaders are under pressure to cut costs without losing control.

Reliance on BPOs and offshore partners slows execution, creates risk
Rising operating costs are eating into margins
Fragmented data across product, sales, finance, and supply chain
Talent drain in repetitive but business-critical roles

Scaling people and outsourcing is fragile. Digital Workers deliver a resilient, in-house model for growth.

Fully compliant, automated end-to-end processes.

IT Systems Compliance Digital Worker

The IT Systems Compliance Digital Worker continuously monitors development artefacts to verify Security Decision Record (SDR) compliance across Jira, GitHub, and Confluence.

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Employee Onboarding Digital Worker

The Employee Onboarding Digital Worker automates end-to-end onboarding from the HRIS trigger, orchestrating IT, HR, Facilities, and managers across systems.

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Employee Verification Digital Worker

The Employee Verification Digital Worker automates verification-letter requests from trigger to delivery, eliminating manual coordination and data exposure risks.

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Supply Chain Claims Resolution Digital Worker

The Supply Chain Claims Resolution Digital Worker automates the validation and resolution of post-purchase disputes across order, logistics, and financial systems.

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Explore Digital Workers

Cisco is using Digital Workers to scale supply chain intelligence

At one of the world’s largest tech conglomerates, Cisco, the team uses causaLens’ technology to help standardize, scale, and reuse high-impact analytics across functions. These autonomous agents promise always-on decision intelligence, supporting planners, analysts, and operators with insights they can act on in real time.

"[The causaLens agent] acts as a PhD-level Economist to assist teams to interpret what is going on."

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Value for every function in your company

For COOs: Reduce Dependence on BPO/Offshore Labor

Transform operational dependency into strategic autonomy. Replace the complexity of managing international vendor contracts, coordination headaches, and escalating oversight costs with in-house Digital Workers that never sleep. These intelligent agents take over repetitive tasks that once required entire outsourced teams, order processing, admin workflows, and even basic analytics, allowing your operations to regain alignment and agility. You’re no longer scaling global headcounts; you’re deploying precision, reliable automation that remains firmly under your leadership’s control. This shift dramatically simplifies governance and risk while re-investing cost savings directly into innovation-oriented initiatives.

For Finance Leaders: Lower OPEX, No Hidden Vendor Costs

Imagine expense-led processes that run themselves, expense claims validated, vendor invoices matched, payment runs completed, without hidden markups, fluctuating billable hours, or surprises during reconciliation. Digital Workers deliver unmatched OPEX clarity: reliable AI agents execute entire financial workflows with system-level precision, flag only genuine exceptions, and generate audit trails in real-time. The result? Leaner finance ops, predictable budgets, near-zero manual error rates, and full confidence in every penny spent, without surprise invoices from BPOs or offshore partners.

For Supply Chain & Operations: More Resilient, More Predictable Workflows

Supply chains used to survive on inventory buffers and overtime. That’s no longer acceptable. Today’s Digital Workers orchestrate workflows with foresight, consolidating data across procurement, logistics, production, and demand signals to anticipate disruption before it threatens delivery. They rebalance inventory, reroute shipments, and maintain status updates proactively. Intelligence-driven operations translate into shock-absorbing flexibility, minimizing downtime, avoiding expedited shipping premiums, and preserving customer trust. You get supply chains that don’t just react—they maintain rhythm, under pressure and in flux.

For Sales & Customer Teams: Faster Ops, Better Customer Experience

What if your customer always felt seen and instantly acted upon? That’s the Digital Worker standard. These agents process leads, update CRMs, route high-priority cases, and deliver order and support status in real time. No more “we’ll get back to you in 24 hours.” Instead, customers experience speed, consistency, and clarity. Internally, your sales ops teams gain bandwidth—critical data flows are automated, insights cascade seamlessly, and every customer touchpoint becomes a moment of trust-building. It’s not just faster—it’s frictionless, always-on excellence.